Financial Report - First Half 2021

The first semester of 2021 seemed to offer changes in relation to the restrictions adopted during the year 2020, when the COVID-19 pandemic was declared. However, the world economy continued to slow down. In Venezuela, 2021 was framed by the 7+7 protocol and at times, the weeks of restrictions were extended to respond to the resurgence of infections. The financial system was called upon to maintain its operations continuously, with the exception of the availability of the network of agencies and service points, which had to abide by the aforementioned protocol. To achieve continuity in operations, Banesco understood the planning of new products and services - within the digital electronic portfolio - as an opportunity, developing adaptations and new functionalities. In addition to maintaining operational continuity under due compliance with the regulatory framework, Banesco paid constant attention to the needs of employees, who had the option of teleworking. Additionally, the link with allies and social partners was strengthened, honoring the orientation of the Social Responsibility and Sustainability policy through the various programs related to education, health and financial inclusion aligned with the SDG 2030. In summary, the first semester of 2021, Banesco remained a benchmark in the financial system with a 218.9% variation in deposits compared to the previous semester, driven by the reliability of payment means and services, where more than 435 million transactions were processed in the period; The new Banescomóvil application was made available to customers, which integrates the old Mobile Banking with the Mobile Payment service and the Green Account was launched for the management of foreign currency that allows the purchase and sale of currencies; The semester closed with P2C and C2P services and fundamental improvements to the My Requests and BanescOnline portals.